Posted on GoogleTrustindex verifies that the original source of the review is Google. Great place for your car’s need. Knowledgeable and honest people with an extra detail on your car to ensure you have a road worthy car. Always take the extra steps to ensure your car is in good condition before it leaves their lot. Very reasonable pricing and honest.Posted on GoogleTrustindex verifies that the original source of the review is Google. The guys there are wonderful at there job, and helping where it’s most neededPosted on GoogleTrustindex verifies that the original source of the review is Google. Great experience with the team at the Horseshoe Pike location!Posted on GoogleTrustindex verifies that the original source of the review is Google. I had appointment set for Thursday to get my oil filter changed quick to the point of got a ride home, I think it took them five minutes or so to give me a ride home. Now to get a ride back took a while actually just took an Uber down there to pick my car up.. otherwise I’ll use them again in the future. They were quick like I said pretty cheap. I had a coupon for $39 for oil filter change and they were easy gone competent recommended you know they do that they recommends other services to do while you’re there.Posted on GoogleTrustindex verifies that the original source of the review is Google. Re-inspection due to windshield replacement. Great service!!! Great price!!!! Great front desk guys!!!Posted on GoogleTrustindex verifies that the original source of the review is Google. I had my son's truck towed Monday night to MacLane's. I choose them because we took it there before for a diagnosis and they were extremely friendly and I had an issue with our previous mechanic. They diagnosed an issue with the fuel pump and were going to charge $1,350. I have done several in the past so I purchased a OEM pump and installed with no issues. MacLanes called me on Tuesday and said it's not starting because of the fuel pump. Hard to believe since I just installed a new one and we had zero issue. I was told that would take care of the issue. I had no choose to get it done because I was out of state for business and my son needed his truck work and football. I was told the fee was going to be $1,350. MacLanes said they will get it done and back to us on Wednesday. Wednesday I received a call and was told we need a brand new gas tank since the top was rusted where the ring connects to the fuel pump. I was aware of that and used a OEM ring that gets screwed in. MacLanes said they can do that and would get a new one. I checked and they used the same one that was currently on it. I received a call later in the day Wednesday and was told there is good news and bad news. The good news was the pump was installed and the truck starts up. The bad new it's throwing up new codes now and the engines is miss firing. They will have to run more test for $148 but it won't be until Thursday. I received a call after 10 on Thursday and was told they found the issue and it's the fuel injectors. Cost will be $1,900 but would not be done until Friday. They could not guarantee that the fix will clear the codes. I told them I would do it myself because I am not going to keep putting more into the truck if that fix does not work. All said and done I am extremely disappointed and feel that the fuel pump replacement was a waste of my money because it was already done and didn't solve any of the issues. Every call was another issue and at what point would they really find the issue and get it fixed. Also, the people I talked to over the phone could not explain the issues and said they would need to speak to the techs. Maybe have the techs calling or someone that can explain the issues clearly. I would never recommend them or bring my vehicles there again.Posted on GoogleTrustindex verifies that the original source of the review is Google. Recently took my cruze to this place as a 1st time customer and was pleasantly surprised. Very friendly , easy to talk to people right of the bat (Jared is cool ppl) plus knowledgeable. Fixed some issues I had going on, did an oil change (and didn’t forget to reset the meter in the car, big thankyou on that one. Minor thing to reset it yeah I know but major thing to me). It shows detailed work that other places just don’t do. And found the rattle noise when other places could not. Also mostly got rid of a smell I’ve been dealing with since I got the car, not fully gone as I suspect it’s perhaps an AC issue but that wasn’t serviced or even disclosed to them but I’d say it’s 80-90% gone now and wasn’t an issue I told them about whatsoever. Pretty awesome stuff. All in all I’d give them 10/10, highly recommend them. I’ll be going back.Posted on GoogleTrustindex verifies that the original source of the review is Google. Maclane’s strikes again- I used that to get your attention. I always have and will continue to use and refer Maclane’s to anybody looking for a great shop. I put my truck in for routine service and oil change. When they called me and told me it was done they informed me there was a small nick in my front brow tint. They were so apologetic thinking they did it, they did not. It was there when I bought it. The honestly and pride everyone takes there is off the charts. Thank you to all who work there and make Maclane’s the shop to beat! Strong work!Posted on GoogleTrustindex verifies that the original source of the review is Google. Very happy with my experience here! Their staff communicated well. I love that they have late drop-off and late pick-up. I'll definitely be bringing my car back here for any further work it needs.Posted on GoogleTrustindex verifies that the original source of the review is Google. My service at Maclane’s is always the same… excellent. When dealing with the front desk, a service tech, or even a complimentary ride the entire team is always eager to help! I appreciate the time taken to ensure quality service and the breakdown of costs to ensure my car is running and safe. As a valued customer for many years… Maclane’s will be my only destination for all my vehicle needs!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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